Privacy Policy

Last updated: September 1, 2026

Good Vibes Store LLC ("we", "us", "our") operates Good Vibes Store. This policy explains what personal information we collect, why we collect it, how we use and share it, and the choices you have.

1. Information we collect

Information you give us

• Order and contact details — name, email address, phone number, shipping address, and any order notes you add at checkout.
• Messages — anything you send us by email or through our contact form.

Information collected automatically

• Session data — a cookie that remembers the item you are purchasing and any discount code you applied, so checkout works.
• Technical data — IP address, browser type, device type, pages viewed, and referring page, where analytics or advertising tools are enabled.

Payment information

Card and payment details are handled by our payment provider. We do not store full card numbers on our servers.

2. How we use your information

• to process, fulfil, and deliver your order, and to send order and shipping confirmations;
• to respond to your questions and provide customer support;
• to detect, prevent, and investigate fraud or misuse of the site;
• to meet our legal, tax, and accounting obligations;
• to improve our products, site, and service;
• where you have opted in, to send marketing about products and offers.

3. Legal bases (where applicable)

Where data protection law requires a legal basis, we rely on: performance of a contract (to fulfil your order), legitimate interests (site security, fraud prevention, improving our service), legal obligation (tax and record keeping), and consent (marketing emails and non-essential cookies). You may withdraw consent at any time.

4. Who we share it with

We do not sell your personal information. We share it only with parties that help us run the business, and only as needed:

• payment processors, to take payment securely;
• shipping and fulfilment partners, to deliver your order;
• email, hosting, and analytics providers that support the site;
• professional advisers, or authorities where we are legally required to disclose.

5. Cookies

We use cookies to keep your session working and, where enabled, to measure traffic and advertising performance. See our Cookie Policy for details and how to control them.

6. How long we keep it

Order records are kept for as long as needed to fulfil the order and to satisfy tax, accounting, and legal requirements. Support messages are kept while your query is open and for a reasonable period afterwards. Marketing contacts are kept until you unsubscribe.

7. Your rights

Depending on where you live, you may have the right to request access to your personal information, correction of inaccurate data, deletion, a portable copy, restriction of or objection to certain processing, and to opt out of marketing. To exercise any of these, send us a request through our contact page. We may need to verify your identity first. You also have the right to complain to your local data protection authority.

8. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Children

This site is not directed at children, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with information, contact us and we will delete it.

10. International transfers

Your information may be processed in countries other than your own, including where our service providers operate. Where required, we put appropriate safeguards in place for those transfers.

11. Changes to this policy

We may update this policy from time to time. The "last updated" date above shows when it was last revised. Material changes will be highlighted on this page.

12. Contact us